Betnow Casino Terms and Conditions

This page sets out the rules that govern use of the Betnow platform and the relationship between us and our users. It explains your responsibilities, eligibility criteria, how promotions work, payment procedures and how we deal with disputes. By creating or using an account you accept these terms and any additional rules that apply to specific products or promotions.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login details. Only one account is permitted per person. We may request identity or age verification at any time - failure to provide requested documents may lead to suspension or account closure. Notify us immediately if you suspect unauthorised access or fraudulent activity on your account.

Eligibility requirements

Accounts are available only to persons who are at least 18 years old or who meet the legal gambling age in their jurisdiction, whichever is higher. Access may be restricted in certain jurisdictions. In particular, our terms list a number of restricted territories - please check eligibility before attempting to register. We reserve the right to refuse registration or to close accounts where local law prohibits access.

Acceptable platform use

Use of the platform must be lawful and for recreational purposes. Prohibited behaviour includes collusion, use of bots or unauthorised software, account sharing, money laundering, misuse of bonuses, and abusive conduct toward staff. We may limit or close accounts where we suspect non-recreational play, abuse of systems, or attempts to manipulate markets or games.

General bonus and promotion rules

All offers are subject to their specific terms and to these general terms. Promotional offers may require a qualifying deposit and will carry wagering requirements and other conditions - for example, some welcome offers carry an 18x wagering requirement and a minimum qualifying deposit. We may refuse, withdraw or amend promotions at our discretion and with notice where required. Bonus funds may be withheld or removed where we find abuse or breach of terms.

Deposits and withdrawals

Payment options and limits are shown in the cashier. We accept a range of methods including cryptocurrencies such as Bitcoin, Bitcoin Cash, Litecoin, Ethereum and Tether, alongside traditional bank transfers and card deposits where available. Crypto payouts are typically faster and may be credited within 24 hours; other methods can take longer and may require up to several business days. Withdrawal requests are subject to verification checks - we may require ID, proof of payment method and other documentation before processing.

Dispute resolution

If you have a concern, contact [email protected] with full details. We will investigate and aim to respond promptly. If a dispute remains unresolved we will explain available escalation routes and any applicable independent review mechanisms. Applicable law and proof requirements may vary depending on your location.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on this page and, where practicable, notified to account holders. Continued use of your account after changes are posted constitutes acceptance of the revised terms. For questions about these terms or account status please contact [email protected].